Support / activation for V5 desktop products

If you have purchased your SYSTRAN product via download, be sure to have the order receipt that was mailed to you by Digital River. However if your problem is related to the download itself, http://store.digitalriver.com/servlet/ControllerServlet?Action=DisplayTechnicalAssistancePage&Env=BASE&Locale=en_GB&SiteID=systran. You may also consult the answers to SYSTRAN V5 Desktop FAQ.

Please send « Activation Code » and « Challenge Code ».
Challenge code can be found on phone activation screen.

Contact Information

Company:

* Country:

Choose from list Afghanistan Albania Algeria Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Bosnia-Herzegovina Botswana Brazil Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Central African Republic Chad Chile China Colombia Congo Costa Rica Cote d'Ivoire Croatia Cuba Czech Republic Denmark Djibouti Ecuador Egypt El Salvador Estonia Ethiopia Finland France French Guiana Gabon Gambia Georgia Germany Ghana Greece Guatemala Guinea Guyana Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Korea (Republic of) Kuwait Lebanon Liberia Luxembourg Madagascar Malaysia Mali Martinique Mauritania Mexico Monaco Morocco Mozambique Namibia Nepal Netherlands New Caledonia New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Panama Canal Zone Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saudi Arabia Senegal Sierra Leone Singapore Slovakia Slovenia Somalia South Africa Spain Sri Lanka Sudan Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania Thailand Togo Tunisia Turkey Turkmenistan United Arab Emirates Uganda Ukraine United Kingdom United States Uruguay Uzbekistan Venezuela Viet Nam Yemen Yugoslavia Zaire Zambia Zimbabwe Other...

* Prefix:

Choose from list Ms. Mr. Dr. Pr.

* First name:

* Last name:

* Email:

* Phone:

Fax:

 

Product Information

* Product name:

Choose from list SYSTRAN Premium Translator SYSTRAN Business Translator SYSTRAN Office Translator SYSTRAN Home Translator SYSTRAN Web Translator SYSTRAN Mobile Translator Standard Translator Personal Translator PDF Translator

* Product version:

Choose from list 6.0 5.0 4.0

* Where did you buy it?

Choose from list Download from SYSTRAN's eStore (Arvato) Download from Wanadoo.fr or Voila.fr CD from SYSTRAN's eStore (Arvato) CD from SYSTRAN France CD from SYSTRAN U.S. CD from a store (detail below) CD from a SYSTRAN distributor CD from Brother Other (detail below)

Vendor:

Purchase date:

* Reference or license number:

Your Configuration

* Operating system:

Choose from list Windows 7 Windows VISTA Windows XP Windows 2000 Windows NT4 Windows ME Windows 98 Second Edition Windows 98 Windows 95

Service Pack:

* Microsoft Office version:

Choose from list Office 2007 Office XP Office 2003 Office 2000 Office 97 other

Office Service Pack:

* Internet Explorer version:

Choose from list Internet Explorer 7.0 Internet Explorer 6.0 Internet Explorer 5.5 Internet Explorer 5.0 Internet Explorer 4.0 other

Internet Explorer Service Pack:

Choose from list none 1

Your Problem

* Date problem began:

* Problem summary:

* Problem description:

Security Code

Enter the characters as seen on the image above (case insensitive).

Please click on the image if you have difficulties reading the characters.

Fields in * red are required to submit the form.