Technical support for desktop products

The following form is for our Desktop Products only.

• If your question is related to your order or the download of your product, please consult the Online Shop FAQ
• If you have a technical problem with your product, please consult our technical support page
• For any other question, please use the form below or contact us

Contact Information

Company:

* Country:

Choose from list Afghanistan Albania Algeria Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Bosnia-Herzegovina Botswana Brazil Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Central African Republic Chad Chile China Colombia Congo Costa Rica Cote d'Ivoire Croatia Cuba Czech Republic Denmark Djibouti Ecuador Egypt El Salvador Estonia Ethiopia Finland France French Guiana Gabon Gambia Georgia Germany Ghana Greece Guatemala Guinea Guyana Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Korea (Republic of) Kuwait Lebanon Liberia Luxembourg Madagascar Malaysia Mali Martinique Mauritania Mexico Monaco Morocco Mozambique Namibia Nepal Netherlands New Caledonia New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Panama Canal Zone Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saudi Arabia Senegal Sierra Leone Singapore Slovakia Slovenia Somalia South Africa Spain Sri Lanka Sudan Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania Thailand Togo Tunisia Turkey Turkmenistan United Arab Emirates Uganda Ukraine United Kingdom United States Uruguay Uzbekistan Venezuela Viet Nam Yemen Yugoslavia Zaire Zambia Zimbabwe Other...

* Prefix:

Choose from list Ms. Mr. Dr. Pr.

* First name:

* Last name:

* Email:

* Phone:

Fax:

 

Product Information

* Product name:

Choose from list SYSTRAN Premium Translator SYSTRAN Business Translator SYSTRAN Office Translator SYSTRAN Home Translator SYSTRAN Web Translator SYSTRAN Mobile Translator Standard Translator Personal Translator PDF Translator

* Product version:

Choose from list 6.0 5.0 4.0

* Where did you buy it?

Choose from list Download from SYSTRAN's eStore (Arvato) Download from Wanadoo.fr or Voila.fr CD from SYSTRAN's eStore (Arvato) CD from SYSTRAN France CD from SYSTRAN U.S. CD from a store (detail below) CD from a SYSTRAN distributor CD from Brother Other (detail below)

Vendor:

Purchase date:

* Reference or license number:

Your Configuration

* Operating system:

Choose from list Windows VISTA Windows XP Windows 2000 Windows NT4 Windows ME Windows 98 Second Edition Windows 98 Windows 95

Service Pack:

* Microsoft Office version:

Choose from list Office 2007 Office XP Office 2003 Office 2000 Office 97 other

Office Service Pack:

* Internet Explorer version:

Choose from list Internet Explorer 7.0 Internet Explorer 6.0 Internet Explorer 5.5 Internet Explorer 5.0 Internet Explorer 4.0 other

Internet Explorer Service Pack:

Choose from list below none 1

Your Problem

* Date problem began:

* Problem summary:

* Problem description:

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